Corporate Governance & Sustainability

Corporate Governance & Sustainability


At Pulsant we take our responsibilities to our clients, our people, our investors and the wider community seriously. We have solid governance structures in place to ensure we deliver service excellence closely linked to our core values.

Ensuring that we meet the necessary security, service availability, compliance and quality of support requirements is at the heart of what we do. But our ethical obligations are important too, as is the imperative of working towards a Sustainable planet to protect our resources for future generations.

Our values framework

Everything we do in support of corporate governance and sustainable business practices is aligned to our core values. These inform us to act responsibly for our clients, our people, our suppliers, and every single stakeholder in our business.

People first

Our people and our clients are at the heart of everything we do

The success of our teams translates into the success of our clients in achieving digital transformation while ensuring their business-critical applications remain secure, compliant and resilient. Along with our sustainability commitments, we believe in giving back to the wider community, supporting charitable foundations and offering all our people paid leave to Support worthy causes.

Nurture and grow

We care about one another and take steps to improve well-being, development and continued success

When any employee IS inducted into the Pulsant family, we ensure that our values and dedication to diversity and inclusion are lived and experienced. we support our people through structured assessments for their professional development and provide support for their mental, physical and financial well-being. We support employee health and safety at work and perform regular surveys to measure sentiment. We also ensure there is an open forum to gain continuous feedback.

Make it happen

We proactively seek better outcomes for our people, clients and partners

Service excellence is central to the way we do business. We ensure any risks are minimised through stringent change management policies and work quickly to resolve any client or people issues. We adhere to recognised standards for information security to ensure none of our client or internal data is compromised and provide additional governance to Support solid cyber-security measures.

Own it

We take responsibility for delivering the right results and don't pass the buck

In seeking business excellence, its important to be responsible. We seek to address and resolve problems and incidents before they become an issue and have processes in place to avoid all types of security or environmental incidents. Our formal Supplier Code of Conduct is designed to support positive outcomes around the areas of business ethics, sustainability and security issues. We actively engage with suppliers and hardware vendors to minimise the risk of modern slavery and ensure all contractors adhere to strict safety guidelines. we also monitor thee changing landscape of legal and regulatory compliance to ensure these areas are always adhered to in the correct manner

Together we thrive

We work together to align goals, build trust and deliver on our promises

TWO-way communication with all our stakeholders is essential to inform our continuous improvement processes and we welcome feedback and input on all aspects of how we conduct our operations. Our corporate governance and sustainability standards are important in making us accountable for everything we do. t means we can better support clients in helping them achieve business success, with the knowledge that their IT infrastructure iS safe in our hands.

Combatting Modern Slavery in our supply chain

We have a zero-tolerance approach to modern slavery and human trafficking in our business and our supply chain. We are fully committed to acting with integrity and ethically in all business relationships. We recognise our responsibility as a business to promote just and equitable treatment of people within our supply chain and ensure that there is no business involvement in modern slavery, either directly through our own operations or indirectly by association through the supply chain.

See below for our most recent published Moder Slavery Act Statements:

Environmental Sustainability

Pulsant acknowledges the current and emerging challenges in relation to climate change, biodiversity and pollution. We strive to care for and protect the places and natural resources that we depend upon. As the UK's leading digital edge infrastructure company, Pulsant plays a key role in helping clients cut their emissions and minimise their carbon footprint through the use of our colocation and cloud services.

We evaluate our environmental aspects and impacts across a range of elements, and the top of the list is our power consumption. To mitigate this, we are working hard to ensure all our operations run at high levels of power efficiency, so we can minimise our carbon footprint and, at the same time, ensure the services we deliver to our clients remain cost-effective.

We are transparent about what we are doing to support our sustainable commitments and outline here some of the important measures we have in place.

Net Zero by 2050 with emissions halved by 2030

We are committed to reducing our carbon emissions by 50 per cent against all scopes by 2030. We also aim to achieve at least a 90 per cent emissions reduction in line with the worldwide net zero commitment by 2050 under the SBTI Net Zero Standard. Any remainder will be balanced by supporting carbon removals. Our near-term commitment is registered with the Science Based Targets initiative (SBTI) and we are in the process of developing our Net Zero Transition plan to align with globally recognised standards.

Data centre operations

We are focused on reducing the electrical power needed to run our site infrastructure and cool the data halls in our edge data centres, targeting an annual Power Usage Effectiveness (PUE) of 1.3 by 2030. In 2021, we had a 9 per cent year-on-year reduction in power consumed by our data centre infrastructure, including cooling, lighting and UPS. In addition, we offset 100 per cent of direct greenhouse gas emissions through assured, g0od-quality projects. With a large part of our Scope 1 emission coming from refrigerant gas losses, we have focused on reducing this by a large measure. Another Scope 1 emissions risk is generated through the use of fire-suppressant gas (FM200), which we aim to eliminate from our entire IT estate by 2030.

Renewable electricity use

Pulsant uses 100% renewable electricity generated by wind and hydro assets. In addition, we are committed to exploring ways that we can actively exercise our buying power to support sustainable UK grid infrastructure and innovative power technologies.

Our wider influence

Our potential to influence vendors, clients, Our people, industry peers, and the wider community iS immeasurable and should not be underestimated. In our supplier and vendor engagement program, we execute the due diligence required to mitigate ethical risks, with a focus on targeted positive collaboration. Our people are equipped with the skills and awareness to manage their environmental responsibilities relevant to their role, as well as provided with opportunities and forums to engage with colleagues about personal actions they take to support our planet.


We hold ourselves accountable for meeting our environmental commitments through progressive improvement of our IsO14001-accredited management system and transparency of reporting. Key regulations and compliance requirements include Streamlined Energy and Carbon Reporting (SECR) regulations, with Energy Savings Opportunity Scheme (ESOS), the UK government Climate Change Agreement (CCA).