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FAQS / Colocation / Infrastructure Strategy

What is server colocation?



Q: What is server colocation?

A: Server colocation is the process of placing your organisation's IT hardware, such as servers, storage, networking and security appliances, inside a professional data centre run by a provider. You still own and manage the equipment; the provider supplies the power, cooling, security and connectivity it runs in.

Q: What does a colocated server mean?

A: A colocated server is one that's physically housed in a third-party data centre, not on your own premises. Your business retains ownership and control over the hardware and how it's configured; the facility handles the environment around it.

Q: How does server colocation work?

A: You install your existing equipment into pre-built racks at the facility, and the provider maintains the surrounding infrastructure, power, cooling, physical security and connectivity. Contracts are typically billed monthly, without a fixed long-term commitment.

Q: What colocation service levels are available?

A: Options usually range from a shared rack, suited to smaller IT estates, up to a private rack, a secure locked cage for multiple racks, or a fully dedicated suite for large-scale or compliance-driven requirements. Pulsant offers all of these depending on the space and control a business needs.

Q: How do I know which colocation service level is right for my business?

A: Start with how much hardware you're deploying and how it's likely to grow. A shared rack suits a handful of servers with modest, gradual growth. A private rack fits a full IT estate that needs dedicated space but not physical segregation. A secure cage matters when you need to control who can physically access your equipment, common for regulated or multi-tenant IT teams. A private suite fits compliance requirements that demand a fully separated environment, or a hardware footprint too large for standard racks.

Q: When does a business need server colocation?

A: Colocation tends to make sense once maintaining an in-house server room starts costing more, in power, cooling, space or downtime risk, than it's worth. Common triggers include running out of physical space, needing better resilience than an office comms room can offer, or wanting to scale IT capacity without the capital cost of building new facilities.

Q: How much does server colocation cost?

A: Colocation follows an OPEX model: you pay for the rack space, power and services you use, avoiding the upfront capital cost of building your own facility. Billing is typically monthly, with the ability to scale your footprint up as requirements grow.

Q: What are the advantages of server colocation?

A: Colocation frees internal IT resource, since the provider's engineers maintain the facility and respond to issues around the clock. It also gives access to enterprise-grade power, cooling and physical security without the capital cost of building it, and shared infrastructure typically improves cost-efficiency through economies of scale.

Q: How does colocation compare to cloud or managed hosting?

A: With colocation, you own and fully control the hardware, and scale by adding physical space. With managed hosting, the provider owns and manages the hardware on your behalf. With cloud, the provider owns the infrastructure and delivers it as an on-demand, pay-per-use service. Each model suits different priorities: colocation for control and resilience, managed hosting for outsourced operations, cloud for elastic workloads.

Q: How secure is server colocation?

A: A well-run facility should provide redundant cooling, multiple power feeds, UPS systems, on-site generators, perimeter fencing, and internal and external CCTV. Pulsant's UK data centres hold ISO 27001 certification and are built to these standards across the estate.

Q: Can I access my colocated servers if something needs fixing?

A: Yes, your engineers retain access to your equipment as required. Many providers also offer a remote hands service, where facility engineers carry out routine maintenance, repairs or upgrades on your behalf, which can reduce how often your own team needs to travel to the site.

Outgrowing your on-premises server room? Speak to the Pulsant team about rack space and colocation options across our UK data centre network.


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