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FAQS / Colocation / Infrastructure Strategy

What is a data centre?



Q: What is a data centre?

A: A data centre is a controlled environment where organisations run and protect critical IT infrastructure. It provides continuous power, cooling, physical security and network connectivity, with backup systems in place to reduce the risk of downtime or equipment failure.

Q: What does colocation mean in a data centre context?

A: Colocation means placing your own IT equipment, including servers, storage devices, network switches and firewalls, within a third-party data centre. The provider runs the facility itself; you retain ownership and control of your equipment and how it's configured.

Q: How does a data centre work?

A: A data centre works by combining several layers of infrastructure around the equipment it houses: power supply and distribution, uninterruptible power supplies (UPS) and standby generators, ventilation and cooling, fire detection and suppression, physical security and access control, and network connectivity out to the wider internet. Housing multiple businesses within the same facility also helps keep costs down for individual customers.

Q: How reliable are data centres?

A: Reliability comes from redundancy at every layer: diverse power feeds backed up by on-site generators, redundant UPS systems that keep services running if one unit fails or needs maintenance, and cooling systems with spare capacity so the environment stays stable if a unit goes offline. Connections from multiple network providers add further resilience against a single connection failing.

Q: How much does colocation in a data centre cost?

A: Colocation is typically priced according to the physical space your equipment occupies and the power it draws, with additional charges for extra networking or maintenance work. Options usually range from a shared rack up to a secure cage or a dedicated private room, and your footprint can scale as requirements grow, without the upfront capital cost of expanding an on-premises server room.

Q: What compliance certifications should a data centre hold? A:

Look for independently verified certifications covering information security, quality and environmental management, alongside payment card industry standards where relevant. Pulsant holds ISO 27001, PCI DSS and Cyber Essentials credentials across its estate, though the precise scope and facilities covered vary by standard and service. See our full governance credentials for the current list.

Q: How does using multiple data centres support disaster recovery?

A: Mirroring systems between geographically separated data centres can allow operations to continue even if one location is affected by a localised disaster, something a single on-premises server room can't offer. This depends on how well replication and failover are designed and tested, which is why even businesses running IT from their own premises often use a third-party data centre purely for backup and recovery.

Q: What other services can a data centre provide beyond colocation?

A: Beyond colocation, data centres commonly host cloud infrastructure (IaaS), backup, disaster recovery and connectivity to public cloud platforms, from within the same facility. Pulsant provides all of these from its UK data centres, letting organisations combine physical infrastructure, cloud services, backup and connectivity through a single provider.

Not sure whether colocation or cloud infrastructure fits your business? Speak to our team about which data centre model suits your workloads.


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