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FAQS / Colocation / Infrastructure Strategy

What is colocation?



Q: What is colocation?

A: Colocation is the practice of placing your own IT equipment inside a third-party data centre that supplies the power, cooling, security and connectivity around it. You retain full ownership and control of your hardware and how it's configured; the provider runs the facility it sits in.

Q: What's the difference between colocation and an on-premises data centre?

A: An on-premises data centre or server room is owned or operated within an organisation's own premises, so the business is responsible for the facility infrastructure as well as its IT equipment. With colocation, the organisation owns and manages its hardware but houses it in a third-party data centre where the provider manages power, cooling, physical security and the wider facility.

Q: What are the main benefits of colocation for a business?

A: Colocation gives access to enterprise-grade power, cooling and security infrastructure without the capital cost of building it. It can provide access to a wider choice of network carriers and connectivity options than an organisation has at its own premises, and scales as requirements grow without the disruption of relocating systems. It also shifts responsibility for facility management, environmental monitoring and physical security to the provider, freeing internal IT resource for other priorities.

Q: What's included in a typical colocation service?

A: Expect redundant power (diverse feeds, UPS and backup generators), climate control with backup cooling capacity, physical security including access control and surveillance, and network connectivity through multiple carriers. Providers may also offer 24/7 facility monitoring and on-site technical support, although the level of customer support included varies by service.

Q: How does colocation affect uptime and reliability?

A: Reliability comes from redundancy across power, cooling and connectivity. UPS systems, backup generators, redundant cooling and diverse network routes reduce reliance on individual components and help maintain service if equipment or utility infrastructure fails. Exact resilience configurations and uptime commitments vary by facility and service, so check the provider's architecture and SLA.

Q: What should businesses check when choosing a colocation provider?

A: Location and accessibility for your team, physical security measures, power and cooling redundancy, and network connectivity options all matter. Check independently verified certifications relevant to your sector, such as ISO 27001 or PCI DSS, and review SLAs carefully, because uptime commitments alone don't tell you how a provider handles incidents or support requests. Our colocation provider FAQ covers this in more detail.

Q: Can colocation work for businesses of different sizes?

A: Yes. Colocation can scale from part of a shared rack for a smaller deployment to multiple racks, private cages or dedicated rooms for larger requirements. The right model depends less on company size than on the amount of infrastructure being hosted, its power requirements and how much physical separation the organisation needs. Colocation means housing your organisation's IT infrastructure, including servers, networking equipment and storage, within a third-party data centre, not on your own premises. It gives businesses access to enterprise-grade power, cooling, security and connectivity without the capital cost of building and running those facilities themselves. Pulsant provides colocation across 14 UK data centres connected through its national Edge Fabric network.

This FAQ covers how colocation works, its main benefits and what to check before choosing a provider.

Not sure whether colocation is the right fit for your infrastructure? Speak to the Pulsant team about the right UK data centre and colocation setup for your workloads.


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