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FAQS / Colocation / Infrastructure Strategy

What is carrier neutral colocation?



Q: What is carrier neutral colocation?

A: Carrier neutral colocation is a data centre model where multiple network operators are present in the same facility, so customers can choose between them, use several at once, or switch providers without moving their infrastructure. It removes dependency on a single carrier for connectivity.

Q: How does carrier neutral colocation differ from a single-carrier facility?

A: In a single-carrier facility, connectivity pricing, routing options and scalability are limited to the services available from one provider, and moving away from that relationship introduces cost and disruption. Carrier neutral facilities avoid that lock-in by hosting multiple network operators, giving customers the freedom to build the network architecture that suits their operational needs.

Q: What are the benefits of carrier neutral colocation?

A: Carrier neutral colocation gives organisations greater choice over providers, pricing, routing and capacity. It can also make it easier to build resilient networks, connect to cloud platforms and adapt connectivity as requirements change.

Q: Is carrier neutral colocation suitable for hybrid or multi-cloud infrastructure?

A: Yes. Organisations running hybrid or multi-cloud environments often need direct access to several platforms with predictable latency and throughput. Carrier neutral facilities support this by allowing those connections to be built with fewer intermediaries and more routing control.

Q: How does carrier neutral colocation support business resilience?

A: Diverse network paths mean a business is not dependent on a single connection remaining stable. If one route fails, traffic can continue through alternative paths already available in the facility, which matters for organisations where even brief disruption affects operations or regulatory obligations.

Q: Does carrier neutral colocation make it easier to change network providers?

A: Yes. Because multiple carriers already operate within the facility, adding a new connection or changing routing to meet a new requirement can happen within the same site, without migrating hardware or rebuilding infrastructure elsewhere.

Q: How does carrier neutrality affect connectivity costs?

A: Carrier neutral facilities let organisations compare providers and negotiate based on genuine alternatives, rather than being locked into pricing set by a single vendor. This can help organisations control connectivity costs, particularly as bandwidth and data volumes grow.

Q: Does using multiple carriers automatically provide network resilience?

A: Not necessarily. Resilience also depends on whether connections use separate physical routes, equipment and exchange points. Organisations should confirm that their network design avoids shared points of failure, even when more than one carrier is involved.

Q: How does Pulsant support carrier neutral colocation?

A: Pulsant operates 14 UK data centres, each supporting a carrier neutral model, interconnected by platformEDGE, a private, high-capacity network providing direct access to major public cloud platforms, internet exchanges and multiple carriers. Organisations can configure network paths to meet specific operational, compliance or latency requirements while keeping greater control over how infrastructure connects and scales.

Ready to move away from single-carrier lock-in? Speak to the Pulsant team about connectivity options across our UK data centre network.


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