Terms and Conditions of Service

The full terms and conditions of all Pulsant services and our code of practice can be downloaded.

Pulsant General Terms and Conditions

View Archived Terms and Conditions

Terms and Conditions by service family:

Business Continuity

Disaster Recovery

Cloud Services

Cloud Backup

Cloud Storage

Enterprise Cloud

Private Cloud

Microsoft Azure IaaS

Colocation

Colocation

Managed Applications

Pulsant Managed Hosted Applications

Pulsant Voice Services

Managed Hosting

Pulsant Dedicated Hosting Services

Dedicated Server

Managed Server

Managed Networks

Pulsant ADSL Services

Pulsant EFM Services

Pulsant LL MetroEthernet WAN

Cloud Fabric

IP Transit

Managed Firewall

Managed Router/Firewall

If you have further questions or need help with any part of your Pulsant service, please contact our technical support team on 0345 1199 999 or by email at [email protected]

Legal

Pulsant Limited – Acceptable Use Policy

View Archived Policies

Other Documents

Pulsant Provisioning Process

Pulsant Customer Welcome Pack

Customer Complaint Guide

Customer Escalation Flow

Anti Slavery and Trafficking Policy Statement

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