Managing technology transformation

In a time of a fundamental technology industry-shift, the MSP has never been more important in helping guide organisations with their strategic technology decisions, as well as delivering everyday service value. Andrew Vize, Strategy and Marketing Director at Pulsant, looks at the past, present and future of the IT services market and the rise of the cloud, to examine the role of MSPs, together with the capabilities they need today to fulfil these dual roles to drive success for their customers.

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