

Report
10 mins
The purpose of the IT department has been undergoing a lot of change. Various factors have driven this evolution, from the rise of digital transformation to the Covid-19 pandemic forcing organisations to accelerate any digitisation plans.
As a result, IT teams are being pulled in two directions, tasked with both keeping the business running responsively and proactively driving innovation. This paradoxical struggle has created a tension within IT teams and has created confusion around IT’s purpose.
Our new research report ‘The IT Paradox: Balancing Support and Innovation’ measures and analyses the insights of 200 IT decision-makers and 200 business leaders from mid-size businesses to build an understanding of the following:
published 5 Nov 2020
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