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Pulsant’s Personal Touch Wins Over Empresa

Cloud and Managed Hosting expert, Pulsant is on a winning streak with Empresa, an IT provider that exploits the latest technologies to produce effective internet, Cloud and software solutions for a diverse base of business, commercial and public sector clients.

A trusted supplier to Internet Geeks, which was acquired by Empresa over a year ago, Pulsant originally handled only a small amount of the company’s hosting needs. Thanks to its proactive highly personal approach, strong client focus and technical excellence, it now services over 50% of Empresa’s core business and is its managed hosting partner of choice for new clients.

Andrew Fulcher, Technical Director at Empresa comments, “As a business, one of our strengths is our diverse customer base. That makes it difficult to find a hosting provider that fits our entire portfolio. We have, however, been impressed by the way that Pulsant has responded consistently to our demands; delivering the skills, approach and support we need to ensure our clients have a robust reliable platform to run their websites, CRM systems and other mission critical IT processes. Consequently we are putting more and more business Pulsant’s way.”

He adds, “There are many hosting providers out there, all offering similar services and systems. What makes Pulsant different is the way it supports and handles our business – whether it’s a dedicated client server or a multi-tenanted system. They take time out to get to know us, our challenges and our customers. Our Pulsant contacts are friendly, approachable and consistent. They have visited us, understand us and give valuable consultancy advice.”

Mark Howling CEO of Pulsant, comments, “Like many of our clients, Empresa has considerable IT experience. When it comes to hosting, they know exactly what they want and are prepared to shop around to get it. It’s Pulsant’s aim to make sure they never have to. For us, it’s all about managing the relationship with assiduous service and outstanding technical support. Empresa trusts and relies on us – we take that seriously. As a result, our business with them continues to grow.”

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