15 Feb 2013
Pulsant offers businesses hit by datacentre closures a quick checklist for fast vetting.
Continuity of service is vital to keep businesses’ IT up and running 24/7. But what happens if your cloud or datacentre supplier lets you down or if your IT service provider is hit by administration or liquidation?
The important thing to avoid, according to leading colocation and cloud computing provider Pulsant, is switching to the first alternative IT service provider that comes along waving a special offer or discount, without a thorough business vetting process.
Mark Howling, CEO at Pulsant, warns, “While you have to react quickly in times of crisis, it’s equally crucial to employ robust selection processes and stringent vetting in order to make sure you don’t end up getting burnt again. It may seem like common sense but, when the chips are down and IT departments are faced with having their servers evicted, their support suspended and their hosting disrupted, normal risk assessment can go out of the window. What can appear to be a good short term fix, can carry a heavy price in the long term if your new partner also ends up overstretched or in financial difficulties.”
With the most connected datacentres in the country, a nationwide facility network and over 3,000 hosted customers, Pulsant is often asked to step in with fast support in times of emergency. With its proven migration process, Triple A support and broad-based service portfolio that includes cloud, managed hosting and networking, Pulsant are safe hands in time of crisis.
For those who find themselves seeking a new IT service provider fast, Pulsant offers some practical guidance to help them make the right choice, quickly:
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