Terms and Conditions of Service

The full terms and conditions of all Pulsant services and our code of practice can be downloaded.

Pulsant General Terms and Conditions

View Archived Terms and Conditions

Terms and Conditions by service family:

Cloud Services

Cloud Backup

Cloud Storage

Disaster Recovery

Enterprise Cloud

Colocation

Colocation

Managed Applications

Pulsant Managed Hosted Applications Service Schedule

Pulsant Voice Services Service Schedule

Managed Hosting

Pulsant Dedicated Hosting Services Service Schedule

Managed Networks

Pulsant ADSL Services Service Schedule

Pulsant EFM Services Service Schedule

Pulsant LL MetroEthernet WAN Service Schedule

Cloud Fabric

IP Transit

Managed Firewall

If you have further questions or need help with any part of your Pulsant service, please contact our technical support team on 0845 1199 999 or by email at [email protected]

Legal

Pulsant Limited – Acceptable Use Policy

Other Documents

Pulsant Provisioning Process

Pulsant Customer Welcome Pack

Customer Complaint Guide

Customer Escalation Flow

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