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8
October
2014

Security remains top concern for data hosting

Security

83% of organisations still host business critical data on-premise

Over 50% of organisations that host some or all of their data offsite identified security as their main concern, according to research conducted by Pulsant, the cloud computing, managed hosting and colocation expert. This is in stark contrast to other issues such as the importance of the reputation of the data centre provider (15%) and location of the data centre itself (14%) that were only identified by a small percentage of organisations as being a main consideration.

The research highlighted that 83% of organisations still keep their business critical data on-premise. However, the research also identified that there is a move in the industry towards more hybrid approaches, with the report also revealing that two thirds of organisations are making use of hybrid hosting models, while only 11% of respondents store all business data offsite. The research recognised that although 24% of organisations store all business data on-premise, there is increasing confidence in externally hosted solutions which meet specific certified criteria to host business critical data to acceptable service levels.

The research was conducted in September 2014 and surveyed 251 IT decision makers from organisations active across a diverse range of industries.

“The maturity of hybrid hosting models which operate to certified data management best practices is now enabling business to securely migrate data off-premise. Suppliers are providing and mitigating data transition risks through migration expertise and technologies, allowing businesses to maintain control of their data and leveraging external supplier benefits,” says Matt Lovell, CTO, Pulsant.

“Our research identifies that organisations continue to have data management and security concerns. However, partnership models between data owners and suppliers are evolving rapidly to address these. A key part of leveraging the benefits of cloud services must now be focused on these partnership models, which enable suppliers to generate a better sense of awareness of data security issues. It’s ultimately about customer choice and having the flexibility needed while still meeting certain criteria, such as security considerations. Having that awareness of security and other issues, such as compliance, legislation or business process better positions the customer to take advantage of different offerings, especially when working with trusted hosting suppliers.”

The research revealed that most organisations do have the strategies in place to address security concerns, especially regarding emerging trends such as BYOD and shadow IT. More than half of organisations (53%) are making use of BYOD, either formally or informally, and of that number, 87% have policies in place to manage data security, with 8% in the process of developing these plans, and only 5% not having any policy at all.

Shadow IT and the use of personal cloud storage, such as Google Drive and Dropbox, may not be as widely accepted as BYOD, but 49% of organisations allow the practice and have the means in place to manage its use. Over a third of organisations (35%), however, do not allow it, while 12% allow its use but have no policies in place to handle security issues.

“The market is maturing in terms of business security processes within the cloud. However, there is still work to be done to further strengthen the trust and confidence of customers in terms of how these processes can be integrated into existing business operations. Certified processes and supplier transparency are clearly important, but risk must be mitigated from the moment data migration into cloud begins and must evolve alongside the business and security threats. The true value for customers will come from their preparation and willingness to work in partnership, as well as the supplier’s information security support, processes and ongoing business knowledge in developing customer trust,” concludes Lovell.

Categories: Cloud, Managed Hosting, News

30
September
2014

A technology partnership with Pulsant will expand your business capabilities.

Benefits to your customer

See how your partnership with Pulsant can provide your customers with a competitive advantage by enabling them to develop a Hybrid IT strategy. With the provision of cloud computing and other hosting technologies you give your customers access to enterprise class hosting services that complement their onsite infrastructure without costly investment. A Pulsant partnership is cost effective, drives innovation and is an infinitely scalable way of outsourcing what would otherwise be ageing in-house technology that would take up valuable staffing resources to maintain.

Benefits to you

By becoming a Pulsant partner your business is able to sell a more diverse product range. This opens up new and predictable revenue opportunities and further creates a stronger working relationship with your client. The opportunities for IT resellers are huge with Forrester reporting that “76% of IT decision makers want to implement a hybrid strategy” to complement their on-premise IT.

Categories: Cloud, Commercial Data Centres, Managed Applications, Managed Hosting, Managed Networks, News, Star Certified

20
June
2014

Pulsant completes latest phase of £18m upgrade to Croydon data centre

Cloud expert builds and configures own high voltage network

Reading, UK – 20 June 2014 – Pulsant, the cloud computing, managed hosting and colocation expert, has completed the latest set of improvements to its Tier iii South London data centre facility. The upgrades are the next phase in an £18m investment and have boosted the site’s levels of redundancy and uptime.

Backup generator foundations

Pulsant built and configured its own high voltage (HV) network on site, which enables it to expand the facility in terms of power with a minimal disruption to customers. This is the first HV network across the company’s 10 data centre network.

“The HV network gives Pulsant added flexibility when it comes to bringing more power into the site,” says Matt Lovell, CTO, Pulsant. “It enables us to approach future growth in a modular fashion. And the key advantage is that when this is taking place, there will be a minimum of disruption to our existing customers.”

backup generator

Other improvements include the increase of the main electrical power supply and enhanced redundancy through the addition of standby generators. The site now offers 2N power generation capabilities with electricity provisioned from two independent sources. This ensures that there is no single point of failure.

“We have also added more dark fibre options in terms of capacity and connections to the site. These new links have been provided by Zayo Networks and, as with our other dark fibre options, they offer low latency connectivity straight into the heart of London with diverse roots.”

generator

The Croydon data centre has also achieved the latest PCI DSS compliance.

“This latest upgrade follows on our recent £14m improvement project that was completed in January 2013, and ultimately completes the next step in our committed investment plan of £18m for the South London site,” concludes Lovell.

Categories: Cloud, Colocation, Managed Hosting, Managed Networks, News, Power Generation

31
October
2013

Pulsant awarded STAR certification

New cloud security programme created by BSI and CSA

Reading, UK – 31 October 2013: Cloud computing, managed hosting and colocation expert, Pulsant, has achieved the newly launched CSA STAR certification. The CSA STAR certification has been developed especially for cloud providers by Cloud Security Alliance (CSA) and BSI (British Standards Institution) and measures vendor security capability levels.

Pulsant is one of only three companies to receive this certification following participation in the CSA STAR pilot programme. As a result of a successful audit Pulsant has been awarded a Silver rating, based on the maturity of the controls and security measures that the company has in place to properly secure customers’ data.

Suzanne Fribbins, risk management specialist, BSI, says: “Pulsant is dedicated to embedding habits of excellence into their organisation and this is further testament to their commitment in providing a secure, reliable, and transparent service to their customers.”

CSA STAR builds on the CSA’s existing Cloud Control Matrix, a self-assessment tool, and the international information security standard ISO 27001 control set.

According to Fergus Kennedy, head of compliance and information systems, Pulsant, the CSA STAR certification brings a new element of openness to the industry by providing a third party, technology neutral assessment of cloud service providers’ security provisions.

“Pulsant has a good relationship with BSI and when we heard about the certification we were eager to participate in the pilot. As a CSA STAR certified cloud security provider we are now able to offer our customers another level of assurance, in addition to being ISO 27001 and ISO 9001 compliant.

“While many vendors in the industry already have ISO 27001 certification, it does not deal specifically with the unique security challenges that may be experienced in the implementation of cloud platforms and solutions, specifically relating to public and private clouds.”

The CSA STAR certification provides this clarity and further verifies that Pulsant’s cloud offering is as secure as its 10 UK data centres, which is an important consideration for cloud customers bound by compliance and regulatory requirements.

“This is a significant step forward for the maturing cloud industry in that it brings an added measure of customer confidence to the market and enables cloud users to better understand the levels of security controls that companies, such as Pulsant, are offering,” concludes Kennedy.

Categories: Cloud, News

31
October
2013

Pulsant hosts new Internet Exchange for Scotland

London Internet Exchange sets up first dedicated IXP for region

Reading, UK – 30 October 2013: Pulsant, the cloud computing, managed hosting and colocation expert, is hosting Scotland’s first dedicated Internet Exchange Point (IXP). Pulsant was selected by London Internet Exchange (LINX) who developed the IXP. The new exchange has been successfully implemented and is due to see its first Internet traffic in the next few days.

The IXP, IXScotland, is hosted at Pulsant’s South Gyle data centre in Edinburgh and ensures Internet service providers in the region can quickly and securely deliver traffic to one another. As a result, businesses and consumers will have access to better connectivity with reduced latency and improved resilience.

“IXScotland is a real step forward for the Internet community in Scotland and the UK as a whole,” says John Souter, CEO, LINX. “The exchange will allow networks to stop so-called tromboning traffic to London and back again, and will help increase resilience by creating a new centre for interconnection in the UK.”

Matt Lovell, chief technical officer, Pulsant, says that in light of the Government’s plans to roll out higher speed broadband across the UK and Scotland, the new exchange is a definite boost for the region and offers both ISPs and Internet users considerable benefits.

“Pulsant will now work with individual ISPs and organisations that will make use of the infrastructure, as well as our data hosting services, to assist in building a larger connected network.”

The launch was welcomed by the Scottish Government. Finance Secretary John Swinney, who announced the launch on Monday, says: “We are delighted to welcome the establishment of a dedicated Internet Exchange Point for Scotland which will speed up internet access for businesses and individuals.

“This industry-led IXP will allow Internet service providers to securely pass traffic to each other in Scotland, enhancing the digital offering both within and outside of Scotland.

“I also want to recognise the key contribution of LINX, who have worked with the industry and Scottish Government to make this happen. “Along with our investment in next generation broadband and measures to increase digital participation, this investment represents a further step on Scotland’s journey to becoming a world leading digital nation by 2020.”

Categories: Cloud, News

23
April
2013

Visualsoft pumps up volume with Pulsant Private Cloud

Award-winning eCommerce company doubles business while reducing infrastructure by 50 per cent.

Cloud, colocation and connectivity experts, Pulsant is delivering flexible and secure cloud infrastructure for Visualsoft eCommerce, a leading ecommerce specialist that creates award-winning websites for online retailers including Jules B, Big Dug, and Lotus Shoes.

With over 900 live websites, which collectively handle 200 million transactions annually, Visualsoft has grown 200 per cent since switching to Pulsant’s Private Cloud. At the same time, it has halved the number of servers required to run its platform – reducing operational and energy costs and freeing up internal IT resources to focus on customer-facing services.

Speaking about the switch to Pulsant, which took place in 2011, Matt Burton, Technical Director at Visualsoft says “Switching to Pulsant has been a beneficial move for Visualsoft as a company, and our clients are also benefitting greatly from this too. We now have access to a much more competitively-priced capacity and increased operational efficiency. In addition, we have improved failover – in the past, if a single server crashed, all the sites on it went down, but now, if there is a server issue sites simply come back to life on another virtual machine. This is vital for our clients where every second counts when a website is down – with no website the businesses’ sales, revenue and customer trust is affected instantly.”

Burton adds, “We chose Pulsant because there is no restriction on growth – we can add new clients without having to add new servers. In addition, its automatic load balancing has made our platform much more responsive. We can now accommodate peak loads easily, for instance in the lead up to Christmas and during planned promotions. Capacity can also be added to a site really quickly if there is an unplanned sales surge caused by a tweet, celebrity endorsement or media review.”

Visualsoft offers a fully hosted solution to eCommerce retailers. All of its sites are built and run on its proprietary VS3 platform – developed and built in house by its thirty strong team of developers. Infrastructure is a core part of its proposition and vital to ensure consistent, uncompromising delivery of its ecommerce sites and services.

“Pulsant understands the importance of its role” according to Mark Howling, CEO of Pulsant. “eCommerce environments are very unforgiving – clients want buyers not visitors. Visualsoft creates one of the best buying experiences possible. It’s our job to make sure that this is backed up with 24/7 access, reliable performance and the flexibility to cope whatever the demand. With our Private Cloud solution, Visualsoft has a secure, PCI compliant infrastructure with none of the growth constraints of traditional server environments.”

Categories: Cloud, Managed Hosting, News

16
April
2013

Pulsant Celebrates First Anniversary by Supporting Bloodhound Supersonic Car

Speed unites Pulsant’s Enterprise Cloud platform with Bloodhound’s world record attempt

Marking Pulsant’s first anniversary, the British cloud, colocation and connectivity expert, today announces its support of the Bloodhound Supersonic Car (SSC) world land speed record attempt.

Speed is a fundamental measure of performance for both Pulsant and Bloodhound. While the Bloodhound car will be capable of achieving an incredible 1000mph, Pulsant’s Enterprise Cloud solution offers a six-fold performance increase, for the most demanding applications, over current levels of performance, plus a 40-50 per cent increase in speed.

Pulsant’s Enterprise Cloud platform is the first cloud computing proposition in the UK to be built around HP’s latest Gen 8 severs. It harnesses the power of Intel E5 chips and the latest version of VMware’s Hypervisor virtualisation software to deliver an infrastructure that far outperforms previous configurations.

The Bloodhound Supersonic Car (SSC) project aims to smash the current world land speed record, achieved in 1997. At seven and three quarter tonnes, 13 metres and 135,000 horsepower (the equivalent of about 160 Formula 1 cars) the Bloodhound car will have 16 cameras so the world can watch the event as it happens. Beyond the record attempt, the Bloodhound project is also a showcase for British science, technology, engineering and mathematics, aiming to inspire future generations to take up careers in these subjects.

Pulsant’s announcement comes after a landmark first year for the company. Acquisitions and strategic growth have made it one of the largest private data centre operators in the UK. Since launching in Spring 2012, following the merger of Lumison, DediPower and Bluesquare Data, Pulsant acquired leading Scottish data centre provider Scolocate for £26 million, providing its tenth data centre in the UK. It has also completed the first phase of a £14 million, three year investment programme to create a new South London Data Centre Campus and a £3.2 million expansion of its Tier 4 Milton Keynes facility.

Mark Howling, CEO at Pulsant comments, “Contributing to Bloodhound’s outstanding British ambition is perfect for Pulsant. Involvement ensures we are recognised as an innovative, ground-breaking technology company and also showcases the speed and agility of our Enterprise Cloud platform. Following an outstanding first year of growth, we are celebrating our success by backing a spectacular British project, that will be a part of history.”

“We are thrilled that Pulsant is on board with Bloodhound” said Bloodhound spokesperson Tony Parraman. “The two British companies have synergies of innovation, speed and service excellence that are widely respected. The record attempt is gradually capturing the imagination and interest of the whole nation and it is great to have Pulsant as part of the team. “

Categories: Cloud, News

9
April
2013

WorkCast singles out Pulsant to host global cloud events platform

Private cloud infrastructure delivers reliability, flexibility and scalability for high-capacity, content-rich, live virtual events.

Cloud, colocation and connectivity expert, Pulsant has been revealed as the ‘trusted’ cloud infrastructure supplier for WorkCast Corporation, Europe’s leading provider of cloud-based webinar, webcasting and virtual event solutions.

Serving over 250 global organisations, including Sony, Elsevier, Pfizer and Ford, WorkCast’s award-winning webcasting platform, WebCast Manager, is acknowledged as one of the most dynamic ‘live’ online event services available. WorkCast switched to Pulsant’s Private Cloud solution to scale up its operations in order to accommodate growth rates of 70 per cent per annum and enable strategic expansion into the US.

Using virtualisation and high performance servers, Pulsant is able to provide a high capacity, failsafe and secure hosting environment for WorkCast’s cloud based events, which often have to service tens of thousands of attendees, simultaneously.

Workcast LogoStewart Kibby, Operations Director at WorkCast, comments, “WorkCast delivers large-scale, live, online events; with rich content and tools that provide more opportunity to re-use events afterwards. Our cloud based, presentation tools provide accessible and dynamic events. Our hosting platform has to reflect these same attributes. After vetting five suppliers we chose Pulsant because it understood our needs and responded with a technical solution, operational and support model that fitted perfectly.”

“With Pulsant, we now have a managed cloud platform capable of high loads and effective load balancing – no matter how high the demand. Pulsant looks after everything, from firewalls and resiliency to system monitoring. This allows our internal IT team to focus on what’s most important to us – the customer facing Online Event applications and support that make WorkCast’s business a success. In addition, as it’s a private cloud we still retain total control, full ownership and guaranteed security.”

Mark Howling, CEO of Pulsant, comments, “Hosting platforms are imperative to the commercial success of many leading-edge web-based businesses, such as WorkCast. As such we are entrusted to do whatever it takes to keep the business live, optimised and hyper efficient. That means understanding its specific needs, architecting appropriate solutions and consistently delivering support to ensure the best possible experience for WorkCast and its customers.”

Categories: Cloud, News

25
March
2013

Pulsant Boosts Cloud Services with HP

HP Converged Cloud increases IT efficiency, reduces time to revenue

HP announced today that Pulsant has accelerated its strategy to help UK organisations boost IT efficiency by moving to the cloud with an agile, cost-effective HP Converged Cloud solution.

Pulsant, an HP CloudAgile partner, provides IT infrastructure solutions to enterprises, SMBs and public sector organisations on a high-density, high-security platform that spans colocation, managed hosting, managed services and cloud. The HP CloudAgile program extends Pulsant’s market reach through access to the HP global sales force and channel partner networks, accelerating time to market with cloud-ready infrastructure and solutions.

HP“To meet our customers’ growing need for cloud-ready on-demand infrastructure, we needed a reliable high performance, automated cloud platform that delivers enterprise orientated security, high resilience and elastic capacity,” says Matt Lovell, CTO, Pulsant. “With this advanced platform, Pulsant can truly deliver on cloud’s promise of unlimited scalability, total flexibility, quicker access and processing in a multi-tenanted environment. We have been delivering cloud solutions for over ten years, and what we are bringing to market with HP now is true, next generation cloud. With HP we will be faster, leaner and more powerful than anything we have seen before.”

Having already implemented a successful public cloud platform servicing hundreds of customers based on HP ProLiant BL blade servers, Pulsant added HP ProLiant Gen 8 DL rack-mount servers and HP 3PAR StoreServ Storage to create a fully converged infrastructure. Automated and virtualised by VMware vCloud Director™, the new platform delivers the speed, resilience and value to power a refreshed range of cloud services from Pulsant’s eight data centers across the UK. Secure, scalable, flexible storage and high performance computing capability simplify deployment and reduce time-to-revenue for Pulsant’s customers.

Dual HP 3PAR StoreServ F400 Storage systems with high-speed solid state drives (SSDs) boost Pulsant’s data storage performance and availability while reducing data center space and energy usage. Tiered storage ensures that critical data goes into the fastest tier while unused data is automatically moved to lower, less expensive tiers. HP 3PAR StoreServ Thin Provisioning software provides cost-effective application-based replication, protecting the company’s IT environment and ensuring business continuity.

Versatile HP ProLiant DL360/380 Gen 8 servers provide the right level of availability for each of Pulsant’s business-critical applications, and additional compute capacity can be easily brought online as required.

“CIOs today need to do more with less, and we are seeing more organisations looking to take advantage of cloud to quickly and easily deploy the applications that drive growth,” said Michael Clifford, cloud director, HP UK&I. “HP Converged Infrastructure delivers enterprise-grade performance and massive scale, helping to truly set Pulsant apart.”

Categories: Cloud, News

25
March
2013

Briggs Marine Boards Pulsant Enterprise Cloud

New ultra-fast private cloud platform provides leading marine contractor with continuity, flexibility and opportunity for growth.

Cloud, colocation and connectivity expert, Pulsant is migrating leading maritime contractor Briggs Marine and Environmental Services to a Private Enterprise Cloud platform that will safeguard its operations from outage, ensure remote access to its international teams and deliver unprecedented IT flexibility to aid commercial growth.

All of the data services, communications and databases required to support Briggs Marine’s comprehensive services will now be hosted via Pulsant’s virtualised platform – the first in the UK to utilise HP Gen 8 servers, making it one of the fastest cloud platforms available.

The company’s headquarters on the East Coast of Scotland reflect its maritime heritage supplying vessel charter and management, marine civil engineering, subsea cable repair, salvage and wreck removal, oil and gas terminal operations, maintenance of aids to navigation and environmental consultancy. However, to ensure data continuity, it made sense to relocate its in house IT infrastructure away from this exposed site and find a safer, more secure environment that offered greater resilience and availability.

After extensive evaluation, Briggs Marine chose Pulsant. Not only could it provide a secure, high performance cloud environment from its own wholly owned Tier3/4 data centres, but also the additional technical support and connectivity solutions required to backup, maintain and manage Briggs Marine’s IT operations more effectively.

Mark Hilson, Group IT Manager, Briggs Marine, states, “The Pulsant Enterprise Cloud provides Briggs Marine’s remote teams, in the UK and abroad, with fast and seamless, 24/7 connectivity to our systems. If we need to expand locations or add new client teams, we literally ‘plug them in’ over the internet with no additional capital cost. With Pulsant, we have a real strategic advantage – the ability to respond quickly to business opportunities anywhere in the world with instant IT support.”

Pulsant’s private cloud is also ISO and PCI compliant, providing additional assurance to Briggs Marine’s clients and simplifying audit processes – which is vital when dealing with high profile clients, who include the MoD, BP and Exxon. It’s much greener too, not just because the Pulsant cloud reduces energy consumption but also because the data centres that drive it have a 100% renewable energy policy.

Mark Howling CEO of Pulsant comments, “We are delighted that our new Enterprise Cloud solution is able to offer companies like Briggs Marine new levels of speed and flexibility combined with first class enterprise functionality, service and support, allowing them to compete more effectively in an increasingly global marketplace.”

Categories: Cloud, News

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