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C4L signs three-year deal with Pulsant

Investment in upgrading Maidenhead Data Centre facility brings benefits to customers

We are delighted to announce that our long-term client C4L have renewed their contract with Pulsant by signing a three-year deal. C4L is a provider of colocation, connectivity, cloud and communications and currently has a large footprint within our Maidenhead Data Facility.

The company has been a client for four years and in that time has added to the services that Pulsant provides, initially making use of the Maidenhead campus before expanding to Pulsant’s Milton Keynes facility. These services include colocation, power supply and connectivity along three wavelengths between sites in Maidenhead, Milton Keynes and London.

“We have a significant presence in Maidenhead with a number of racks there, and we host several of our clients at this campus,” says Simon Mewett, CEO, C4L. “By committing to a new three-year deal we are, in effect, committing to the Maidenhead site. It offers us a cost-effective destination outside of London, with excellent connectivity between the site and the city with low latency. It is also an excellent disaster recovery facility to support our other sites.

“The recent multi-million pound investment that Pulsant has put into the Maidenhead upgrade has made the latest technology available to us and enables us to pass those benefits onto our clients.”

Upgrades to the Maidenhead campus include electrical and mechanical improvements, enhanced connectivity into and out of the facility, and an expansion of the company’s risk management framework. A new UPS – uninterruptible power supplies – architecture, new plant rooms for the devices, separate LV and UPS switch rooms, and a new area to house the UPS batteries have been built. This ensures that Pulsant is providing an N+1 redundant power supply to all racks with single and dual fed supplies from new distribution points up to 6kw.

Further upgrades are also taking place, including the inclusion of 32amp and dual fed rack space, customer areas for meetings and downtime, as well as build room and secure storage facilities.

“In addition to the upgrade, over the years we’ve had excellent service from the remote hands support team at Maidenhead. They are an experienced and knowledgeable team who know our business and can quickly assist us and implement what we need,” concludes Mewett.

Categories: News


Pulsant partners with Asigra to extend data protection leadership

Asigra Logo

Pulsant adds next generation cloud backup and recovery to portfolio

Pulsant, the cloud computing, managed hosting and colocation expert, has announced a strategic partnership with Asigra, a leading cloud backup, recovery and restore software provider. Pulsant will be broadening its portfolio with the addition of enterprise cloud back-up and replication solutions, powered by Asigra Cloud BackupTM v12.2.

Pulsant’s new services incorporate cloud to cloud, smart device to cloud, on-premise to cloud and third party cloud data protection solutions which are combined to provide a single management and recovery view of business critical data. This is enabled by Asigra Cloud Backup™, an enterprise-class secure backup and recovery solution that eliminates the complexity of data protection by providing a single, integrated approach, and improving the efficiency, reliability and performance of protecting diverse computing environments.

The solution features agent-less software architecture for ease of deployment, NIST FIPS 140-2 certified security, and global de-duplication and data compression technology. It enables Pulsant to deliver a cost-effective and efficient transformational backup product to its private and enterprise cloud customers.

Rob Davies, sales and marketing director, Pulsant says: “The cloud means that the ways in which businesses can offer access to their data is changing. However, there are still concerns that are holding many organisations back from implementing these types of services. At Pulsant, we want to give our customers the confidence to take advantage of the cloud and make the most of the benefits it can bring. Data is our customers’ most treasured asset so it is crucial for us to offer a comprehensive solution for cloud back-up, protection and recovery.

“We are always looking to expand our offering and the new service is a great addition. We are delighted to provide a world-class cloud product that offers our customers the reassurance that their data is secure, regardless of how they wish to access it.”

Eran Farajun, executive vice president, Asigra, says: “As a trusted IT provider, Pulsant understands the challenges faced by organisations as they move toward consolidating IT operations to reduce complexity and costs. Pulsant’s experience in implementing cloud backup services ensures positive long-term results as they extol the benefits of agent-less data recovery for businesses throughout the UK and beyond.”

Categories: News


Pulsant Triumph at Thames Valley Business Magazine Awards

An image of Pulsant Triumph at Thames Valley Business Magazine Awards

We are delighted to announce that we walked away from last night’s Thames Valley Business Magazine Awards with the award for “Business Management Team of the Year”.

The Thames Valley Business Magazine Awards (TVBMA) are open to every company in the Thames Valley area and recognise not only profitability, innovation and employment but also the contribution made to the local economic community and the provision of support to culture and charities in the region.

It is fantastic recognition for the success we have achieved in the last 12 months and additionally, we take a great deal of pride in being acknowledged for contribution to the local community.

You can read more about the TVBMA, and last night’s ceremony here.

Categories: News


Pulsant awarded STAR certification

New cloud security programme created by BSI and CSA

Reading, UK – 31 October 2013: Cloud computing, managed hosting and colocation expert, Pulsant, has achieved the newly launched CSA STAR certification. The CSA STAR certification has been developed especially for cloud providers by Cloud Security Alliance (CSA) and BSI (British Standards Institution) and measures vendor security capability levels.

Pulsant is one of only three companies to receive this certification following participation in the CSA STAR pilot programme. As a result of a successful audit Pulsant has been awarded a Silver rating, based on the maturity of the controls and security measures that the company has in place to properly secure customers’ data.

Suzanne Fribbins, risk management specialist, BSI, says: “Pulsant is dedicated to embedding habits of excellence into their organisation and this is further testament to their commitment in providing a secure, reliable, and transparent service to their customers.”

CSA STAR builds on the CSA’s existing Cloud Control Matrix, a self-assessment tool, and the international information security standard ISO 27001 control set.

According to Fergus Kennedy, head of compliance and information systems, Pulsant, the CSA STAR certification brings a new element of openness to the industry by providing a third party, technology neutral assessment of cloud service providers’ security provisions.

“Pulsant has a good relationship with BSI and when we heard about the certification we were eager to participate in the pilot. As a CSA STAR certified cloud security provider we are now able to offer our customers another level of assurance, in addition to being ISO 27001 and ISO 9001 compliant.

“While many vendors in the industry already have ISO 27001 certification, it does not deal specifically with the unique security challenges that may be experienced in the implementation of cloud platforms and solutions, specifically relating to public and private clouds.”

The CSA STAR certification provides this clarity and further verifies that Pulsant’s cloud offering is as secure as its 10 UK data centres, which is an important consideration for cloud customers bound by compliance and regulatory requirements.

“This is a significant step forward for the maturing cloud industry in that it brings an added measure of customer confidence to the market and enables cloud users to better understand the levels of security controls that companies, such as Pulsant, are offering,” concludes Kennedy.

Categories: Cloud, News


Pulsant hosts new Internet Exchange for Scotland

London Internet Exchange sets up first dedicated IXP for region

Reading, UK – 30 October 2013: Pulsant, the cloud computing, managed hosting and colocation expert, is hosting Scotland’s first dedicated Internet Exchange Point (IXP). Pulsant was selected by London Internet Exchange (LINX) who developed the IXP. The new exchange has been successfully implemented and is due to see its first Internet traffic in the next few days.

The IXP, IXScotland, is hosted at Pulsant’s South Gyle data centre in Edinburgh and ensures Internet service providers in the region can quickly and securely deliver traffic to one another. As a result, businesses and consumers will have access to better connectivity with reduced latency and improved resilience.

“IXScotland is a real step forward for the Internet community in Scotland and the UK as a whole,” says John Souter, CEO, LINX. “The exchange will allow networks to stop so-called tromboning traffic to London and back again, and will help increase resilience by creating a new centre for interconnection in the UK.”

Matt Lovell, chief technical officer, Pulsant, says that in light of the Government’s plans to roll out higher speed broadband across the UK and Scotland, the new exchange is a definite boost for the region and offers both ISPs and Internet users considerable benefits.

“Pulsant will now work with individual ISPs and organisations that will make use of the infrastructure, as well as our data hosting services, to assist in building a larger connected network.”

The launch was welcomed by the Scottish Government. Finance Secretary John Swinney, who announced the launch on Monday, says: “We are delighted to welcome the establishment of a dedicated Internet Exchange Point for Scotland which will speed up internet access for businesses and individuals.

“This industry-led IXP will allow Internet service providers to securely pass traffic to each other in Scotland, enhancing the digital offering both within and outside of Scotland.

“I also want to recognise the key contribution of LINX, who have worked with the industry and Scottish Government to make this happen. “Along with our investment in next generation broadband and measures to increase digital participation, this investment represents a further step on Scotland’s journey to becoming a world leading digital nation by 2020.”

Categories: Cloud, News


Pulsant announce the launch of a new partner programme

Earlier this week, we announced details of our newly launched Partner Programme. It’s an exciting development that will enable businesses to benefit from our extensive service portfolio and established network of UK data centres, adding real value to both our reseller and referral partners.

“By joining the programme, partners have the opportunity to grow and differentiate their businesses in a highly competitive market by capitalising on Pulsant’s solid infrastructure, such as our own 10GB network, team expertise, 24-hour technical support, and our various certifications and accreditations.” said Rob Davies, Sales and Marketing Director at Pulsant.

Early take up has been very encouraging, with businesses such as Ultima Business Solutions, a privately owned IT solutions provider, already coming on board. Danny Fisher, Managed Services Client Manager, explained how the partner programme would be vital in helping Ultima Business Solutions meet customer needs and deliver the best possible end-to-end technology solutions. “The Pulsant’s Partner Programme has been extremely positive and enabled us to position both co-location and enterprise class cloud platform solutions through access to their impressive state-of-the-art, secure data centres and cloud infrastructure platforms. Much like Ultima, Pulsant has its own in-house team of technical expertise and dedicated service management to ensure the solution delivers on SLA and truly supports the long term business aims of our customers.”

If you are interested in joining our partner programme you can read more about our approach, and the various tiers for both reseller and referral partners here.

Categories: News


Iris Data Services expands to UK

The US based provider of managed discovery services in the United States, Iris Data Services has expanded to the UK. Iris Data Systems Ltd the company’s UK subsidiary has opened an office and datacentre in London.

Iris’ central London office is base in the City of London at 101 Finsbury Pavement, and its new data centre is in south London in the 8,400 sq m facility at 35 Imperial Way, Croydon owned by Pulsant.

Iris Data Services is a g supplier of discovery solutions including electronic discovery & disclosure, managed litigation services, and document review technologies such as kCura’s Relativity, which includes Relativity Analytics and Relativity Assisted Review.

“This is another significant milestone in the growth our company,” said Major Baisden, president of Iris Data Services. “The success of Iris’ managed services offering and our per custodian, fixed-fee electronic discovery & disclosure process, has allowed Iris to expand our operations in New York, open a customer service centre in Atlanta, and now an office and data centre London to service Iris’ U.K. and European clients. The data centre will allow Iris to locally process data for European companies so that the data never leaves the EU.”

Categories: News


Pulsant announces new Chief Operating Officer

Pulsant, the cloud, colocation and connectivity expert, has appointed Nigel Shaw as Chief Operating Officer.

Reporting directly to CEO, Mark Howling, Shaw will be responsible for ensuring the effective delivery of Pulsant’s services, the reliable operation of its solutions and the development of its services platform. 2013 is the first financial year the Pulsant brand has operated as a single entity following the integration of the four organisations from which it was created: Scolocate; Lumison; Dedipower; and Bluesquare. The company delivered growth of over 50 per cent in 2012 compared to 2011.

Shaw moves to Pulsant from Hewlett-Packard, where he held various leadership roles and was most recently managing director and vice president of HP Defence UK. Prior to HP he worked for a number of large IT and network service providers, as well as several smaller Internet Service Providers. He has a track record in delivering high quality services in complex technical environments, in a repeatable and scalable manner. He is also very experienced at managing large organisations over multiple sites, delivering on demanding commitments and driving innovation.

Shaw replaces Aydin Kurt-Elli, who founded Lumison as an Internet Service Provider in 1995 and was its CEO until it was acquired by Pulsant in October 2010, when he became COO of the new company. Kurt-Elli remains at Pulsant as a non-executive director.

Howling said: “Nigel brings a wealth of experience and capabilities to the role of COO and understands how to take best practice from some of the world’s largest technology organisations and implement it in the way that is most appropriate for Pulsant and its customers. When looking for his next challenge, Nigel chose Pulsant specifically because of its reputation in the market, its rapidly evolving services portfolio and its growing customer base.

“I am very grateful to Aydin for the work he has done to ensure the effective integration of the four businesses, and I am delighted that he will continue to be involved with Pulsant as a non-executive director.”

Categories: News


Pulsant Reports 2012 Financial Results

- Revenues rose 51 per cent to £30.43m from £20.2m in 2011
- EBITDA rose 41 per cent to £10.08m from £7.16m in 2011
- £13.6 million gross profit

Pulsant, the cloud, colocation and connectivity expert, has announced its financial results for 2012.

“The financial year 2012 was one of change and growth for our business,” says Pulsant CEO, Mark Howling. “In March we brought together our three initial organisations under the Pulsant brand, followed by the acquisition of Scolocate in December. We now have 10 data centres throughout the UK, offering our “Triple-A” service model to 3,000 mid-tier and enterprise customers. During this time we have brought true next-generation cloud computing capability to market, this is beginning to see very strong revenue growth. We predict cloud will become an ever more significant revenue stream as more and more companies recognise the benefits of hosting services in the cloud to support mobility, drive performance and offer greater scalability.”

Howling added: “The industry continues to face a tough economic outlook, but Pulsant is weathering the storm well with our continued focus on customer service. This is clear from our 95 per cent customer retention rate and the fact Pulsant is the only IT hosting company to have been awarded the Royal Warrant, demonstrating the quality and excellence of the cloud, colocation and managed networking services we provide.”

Financial highlights for the financial year ending 31 December 2012:

  • Revenues: rose in headline terms by 51 per cent to £30.43 million from £20.2million on 31 December 2011. EBITDA before exceptional items was £10.08 million, an increase of 41 per cent from £7.16 million in 2011. Colocation accounted for 59 per cent of revenues, hosting/cloud services for 28 per cent and managed networks for the remaining 13 per cent
  • Cash flow: £11.9m of operating cash flow (or 118 per cent of EBITDA) up from £3.27 million for the 15 months to 31 December 2011
  • Profits: Gross profit of £13.6m, operating profit was £2.1m
  • Losses: £3.87 million before tax, £5.07 million after tax
  • Expenditure: Capex accounted for £7.7m of outgoings, while there was a £9.8m cash consideration for Scolocate, £1.8m of deferred consideration, £1.7m of cash interest and £0.6m of tax
  • Funding: Pulsant received £12.3m of new funding, of which £8.3m was investor loan notes
  • Debt: Pulsant ended FY 2012 with gross debt of £84.1m (£42.6m loan notes and £40.9m of bank loans) and net debt of £75.2m
  • FY2012 is the first full year since the acquisition of Lumison, DediPower and BlueSquare Data
  • Scolocate, acquired by Pulsant in December 2012, will add £8.5m in revenues and £2.7m in EBITDA

Pulsant was created in November 2010 through the acquisition of Lumison, an Edinburgh-based UK provider of connectivity, hosting and managed IT services, by private equity group, Bridgepoint Development Capital. This was the first step in a ‘buy and build’ strategy to create a ‘one stop shop’ IT services supplier to the underserved UK market. Subsequently, Pulsant acquired Blue Square Data, a colocation provider, in February 2011, followed in September 2011 by Dedipower, a managed services provider and operator of three data centres. In 2012, Pulsant took acquisition of ScoLocate Limited, a managed data centre services business headquartered in Scotland.

Download Pulsant’s full annual report

Categories: News


Pulsant’s Milton Keynes site achieves PCI-DSS level1

Validation of physical security controls and colocation services management

Reading, UK – 31st May 2013: Cloud, colocation and connectivity expert, Pulsant, has received PCI Data Security Standard (PCI DSS) validation for secure hosting and remote hand services at its Milton Keynes site.

Customers that hold card data within their systems for the purpose of either processing or storage now have the assurance that Pulsant’s Buckinghamshire-based data centre has been independently validated against this robust and comprehensive standard.

The PCI-DSS provides an actionable framework for developing a robust payment card data security process – including prevention, detection and appropriate reaction to security incidents. The Milton Keynes site, the first of Pulsant’s ten privately owned UK data centres to receive the validation, received the vote of compliance from an independent Quality Security Assessor (QSA). This means Pulsant can now issue details from an official Report of Compliance (RoC) to customers looking to host their systems and services at the site removing the need for them to conduct their own audits.

Fergus Kennedy, head of compliance, Pulsant, said: “Whether the customer is a bank, retailer or service provider to a bank, we are making it easier for businesses that are required to be PCI compliant.”

“Our Milton Keynes data centre provides compliance for the physical security and colocation service elements, saving customers valuable time and money by removing the need for them to carry out their own checks. The PCI validation provides increased assurance that customers using this facility have the most secure option to safeguard their own data and that of end users.”

Pulsant is in the process of aligning its security controls across the group. Its UK data centres already meet the stringent requirements set out in ISO 27001, and the company is currently working towards PCI-DSS compliance at key sites in its estate.

Kennedy concluded: “We are working to make our sites and supporting processes as secure as possible. This validation is becoming a de facto security standard for companies operating in the finance sector whether their scope includes credit card data or not. It will give us the scope to widen our market and customers can have the peace of mind that there are specific controls in place surrounding the physical security of their data.”

For more information on Pulsant’s physical security controls and colocation services management, please visit

Categories: News


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