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Voice

At your beck and call.

We’ve provided award-winning voice over IP services to the business community since 2004. Our voice solutions integrate into your existing Mitel, Ericsson or Alcatel PBX and deliver a high quality communication platform. The benefits increase further when delivering enhanced features from digital telephony, voice recording and cost savings, particularly when there are larger volumes of inter-company telephone calls between sites.

Our services include:

SIP Trunking

This provides a virtual phone line between your PBX and the public telephone network. It enables you to send calls over your existing broadband connection rather than via costly ISDN circuits, significantly reducing both your rental and call charges. And the IP connection is sheltered within your own core network, making it more secure.

  • DDI/DID number handling
  • Consistently excellent call quality thanks to our packet prioritisation
  • Flexible and scalable
  • Standards/RFC-compliant
  • Compatible with Asterisk, Cisco and Mitel-based PBXes, as well as Microsoft OCS and Lync
  • Robust Cisco VoIP network platform
  • Choice of g711 or g729a codecs
  • 999 Emergency Services support
  • 24/7 email and telephone support
  • SLAs built around your business needs

iPBX

iPBX is a fully hosted PBX that is provided on a small monthly charge per user. Simply deploy IP handsets in your workplace where they are needed and enjoy the power of a full PBX without having to manage the PBX or pay large installation costs. We can offer this by including all of your business locations and users on the same exchange, including remote workers. This enables your workforce to make free calls between offices anywhere in the world. And because it uses broadband instead of ISDN, national and international calls are cheaper too.

Unified Communications

Make a major improvement to your communications and cut your costs by using our Unified Communications solution. It enables you to combine all your business communications including email, telephone, voicemail, audio and video conferencing, and instant messaging into one streamlined service. And it’s flexible enough to let you switch from instant messaging to voice to video conferencing with just one click. In fact, Unified Communications can be the single replacement for your entire business communications infrastructure.

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