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18
September
2014

Pulsant are sponsoring Byte Night on the 3rd October

Pulsant are sponsoring Byte Night on the 3rd October, which is the IT industry’s annual sleep out in support of Action for Children. It is held at 8 locations around the UK and in 2013 there were 1400 sleepers and £1 million raised.

Pulsant are sponsoring the sleeping bag cover for the event, and have teams sleeping out in both Reading and Edinburgh. Myself, Paul Hughes and Sharon Richardson are also board members for the event.

It would be really good to get some tweets and LinkedIn posts about this in the lead up to the event, as we are sponsoring and is a wide-reaching charity.

Our teams are:

Reading

Edinburgh

Social media links are below:

  • Byte Night Linkedin: here and here
  • Byte Night Thames Valley Linkedin: here
  • Byte Night Twitter: here
  • Action for Children Linkedin: here
  • Action for Children: Twitter: here
  • Categories: Blog, News

12
September
2014

Pulsant channel set for exponential growth

50 new partners to be added by end of 2014

Pulsant has seen significant growth of its partner programme since it was refreshed towards the end of last year and is seeking to add 50 new partners by the end of 2014. The programme brought in over £4 million in revenue from a compact base of partners in 2013 and is set to exceed that in 2014 with its growth.

The partnership programme is aimed at assisting partners in delivering more value to their customers and being more competitive in a rapidly evolving IT market. It was given a refined focus – on collaboration – and was bolstered by the appointment of Chris Reynolds, towards the end of 2013, to head the initiative.

“Over the last few years there has been a definite shift by end user customers towards running both on-site IT solutions, as well as deploying off-site IT systems. As a result, the demand for technology has moved beyond merely supplying just hardware and software. This has created the ideal environment for us and our partners to work collaboratively in bringing the end client the best, most appropriate solution possible,” says Chris Reynolds, partner manager, Pulsant.

The programme has already expanded with a number of new partners added this year, including Strawberry Global Technology.

Strawberry Global Technology MD Alex Brown says: “After extensively evaluating a number of reseller cloud programmes we chose to join the Pulsant partner programme. That decision was based upon the range of services available, the cost, the standard of the data centres and the quality of delivery. The Pulsant solution architects can work seamlessly with our technical team to allow us to provide our customers with additional options for cloud, hosting and colocation services.”

The programme’s collaborative focus includes actively working with partners to support and complement their business offerings. In addition, Pulsant partners benefit from the cloud expert’s experience and expertise in the industry, as well as staff resources.

“Each partner has access to an account manager who will assist in creating a business development plan that ensures we understand their business and are able to match Pulsant’s complementary services with their offering. In addition, partners get extensive sales and technical support from our team, especially from our solutions architects when it comes to developing solutions for their customers,” continues Reynolds.

Ultima Business Solutions, an IT solutions provider is both a Pulsant customer and partner. Danny Fisher, head of managed and support services, Ultima says: “As part of the partner programme, Pulsant offers us a compelling technology-proven, contractually stable, secure platform for us to leverage. In addition, we are driven by our customer base and in Pulsant we found a business that is very similar to us in approach.”

Categories: Blog, News

9
September
2014

Pulsant to expand largest commercial data centre in Scotland

Pulsant, are proud to announce the expansion of our well-established South Gyle tier 3 data centre site, based just outside of Edinburgh, with the construction of a new facility.

The expansion project includes the construction of two new data halls, consisting of up to 64 racks in each, as well as build and configuration rooms and secure storage areas. The new facility will feature two-factor authentication security access and will be configurable according to specific customer requirements.

We are currently the largest data centre provider in Scotland and our South Gyle facility is the largest commercial data centre in the country. It hosts the IX Scotland, the region’s dedicated Internet exchange, and currently supports 820 racks in two purpose-built redundant data centres, featuring 24-hour a day security and support.

“This expansion is part of Pulsant’s overall growth strategy which includes upgrading and growing our existing data centre sites,” says Matt Lovell, CTO, Pulsant. “The drive behind this strategy is to ensure we deliver cost-effective, highly secure, environmentally sound services to our customers through our technologically up-to-date facilities that deliver maximum uptime, redundancy and support.”

The new halls will complement the data centres’ existing infrastructure but will feature autonomous mechanical services in order to ensure complete redundancy and increased efficiency is achieved.

South Gyle is supported by over 30 telecommunications carriers, is PCI-DSS compliant and G-Cloud accredited. The new halls will benefit from these features, with direct fibre access to a wide range of service providers and carriers, and will also make use of blended evaporative and fresh air cooling technologies and onsite high voltage network to ensure 2N delivery of power to each rack.

“The decision to expand our existing site means that new customers can effectively move right into the new halls once construction is complete, as the infrastructure to support the racks is already in place. For our existing customers this increase in capacity ensures that they experience no disruption to their service, but will be able to take advantage of the additional racks with ease,” says Lovell.

The expansion project is scheduled for completion in February 2015.

Categories: Blog, Commercial Data Centres, Managed Hosting, Managed Networks, News

8
September
2014

Pulsant rank 35th in the Sunday Times Hiscox Tech Track 100

Pulsant are delighted to announce that we have been placed at number 35 on the 14th annual awards, which were published with the Business section and in the Sunday Times digital edition on Sunday September 7th 2014.

Read our profile on Tech Track 100



The 14th annual Tech Track 100 awards dinner will be held at Vinopolis, London on Tuesday 18 November. This is an invitation-only event

FT badges 19 April 2012

Categories: Blog, News

27
August
2014

Bug fixes and Internet slow down

Matt Lovell, CTO, Pulsant

Regardless of industry or environment, everyone is aware of the importance of keeping hardware and software up to date. From patching and firmware updates, to OS upgrades and system health checks, all technology must be maintained to ensure that it performs correctly and allows users and the organisation as a whole to operate properly. This doesn’t just apply to PCs or laptops, but includes aspects such as the network infrastructure. For a colocation, cloud and managed hosting provider such as Pulsant, maintaining our network is a vital part of providing seamless service, maximum uptime and availability to our customers.

There has been a fair bit of media attention over the last few weeks on so-called data jams. Essentially, as the number of connections on the Internet has increased, routers are struggling to cope with demand. According to a BBC article, the ways in which data is sent around the world is tracked via a routing table and the entries on this table went past 524,000 last week.

The result is that a lot of the older equipment is being replaced or updated to cope with this growth and while that is taking place, Internet users have been experiencing slower browsing speeds.

So what does that mean for an organisation like Pulsant and our customers?

Our technical team anticipated potential issues, tested and implemented resolutions in early 2014 to eliminate the possibility of problems ahead of the limits being reached. As a result of this proactive move, our customers have continued to receive the same levels of uptime and connectivity as they always have done.

Again, this comes down to keeping a close eye on hardware and software requirements, making sure everything is up to date, and ensuring that all devices within an organisation are fit for purpose and are running optimally. The most important aspect of this approach is that we are always aware of what is going on within our IT estate and can proactively address potential issues before they actually even become issues.

Categories: Blog, News

22
August
2014

Pulsant awarded certificate of appreciation by Help For Heroes

Pulsant have been awarded a certificate of appreciation by Help For Heroes for the efforts of the Pulsant staff in raising £5935 for the charity over the past 12 months.

A number of the team took part in “Tough Mudder” and helped raise the donations in aid of this noble and worthy cause. Such donations make a huge difference to the lives of some truly inspirational and brave people.

Help 4 Heroes

Categories: Blog, News

30
July
2014

Supporting IXScotland for long-term growth

Matt Lovell, CTO, Pulsant

Nine months ago IXScotland was launched – Scotland’s first dedicated Internet Exchange Point (IXP). IXScotland is powered by LINX (London Internet Exchange) that has set up similar exchanges, in Manchester for example. Pulsant is also involved in the project and is hosting the exchange at our South Gyle data centre facility – the largest in Scotland.

Its establishment has been a real boost for the region. Essentially what IXScotland does is provide faster Internet access for users – either businesses or individuals – by ensuring that ISPs can better deliver Internet traffic to one another. With lower latency and better resilience, traffic won’t need to be routed through London anymore and the result is better connectivity.

We’re delighted to be working on this initiative, adding our expertise and using our infrastructure to make IXScotland a success. As a company we’ve been driven to support local business and communities since our arrival in Scotland with a view to ultimately stimulating the ongoing development of IT services in the region.

It’s important to note that there have been previous attempts to establish an exchange in Scotland. The reason that this one will find success is that IXScotland has received strong support from the community, from business and from government, and is, of course, assisted by LINX. In addition, IXScotland is really meeting the demand for that boost in connectivity.

Going forward, IXScotland and organisations with a local presence will have an important role to play in strengthening the region, with many opportunities emerging along the way, especially with the possibility of Scottish independence on the horizon. As a business with a presence in Scotland and a drive to support the industry, we look forward to being a part of it.

Categories: Blog

6
May
2014

Multiple Data Centre Sites – Where Are The Benefits?

The network forms the backbone of a company’s IT infrastructure – without it an organisation is effectively crippled. Email, Internet services, mobile workers are all reliant on the connectivity that the network provides. Now, consider a data centre and the same principle applies. The network connects the inner workings of the data centre to customer sites and to other data centres. For a data centre operator with multiple sites this network ensures that it can deliver considerable benefit to its clients.

Pulsant owns and operates 10 data centres throughout the UK and this is something we tend to emphasise. All of our data centres are interconnected via our own resilient, high speed and high capacity fibre network. But what benefit does this actually bring to our clients?

Firstly, it is all about reliability. The fact that we own and operate the data centres means that we’re responsible for the maintenance, availability and resilience of the sites. If something goes wrong our customers can be assured that we’re doing our best to make sure that their business is not affected.

Secondly, from a backup and disaster recovery point of view, customers have a dedicated line to any one of our other data centre sites where their data can be held in the event of any downtime or failure at the initial site.

Thirdly, and perhaps most importantly, all sites are reinforced by our Triple A Support model which guarantees access, ability and action for our customers. The aim of this initiative is to provide our customers with a first time fix wherever possible and we do this by making sure that we match your needs and queries to a team of appropriately skilled technical agents.

Of course customers can also benefit from the economies of scale, especially when it comes to cost savings regarding power buying and infrastructure investment; and our ability to support your business growth as a result of Pulsant being a multi-site operator.

Categories: Blog, Colocation

16
April
2014

Supporting the arts at Edinburgh International Festival

Edinburgh International Festival logo

The Edinburgh International Festival’s annual galvanisation of Scotland has become renowned across the globe. Drawing artistic talent from a wide array of cultures and countries, the month-long festival transforms the city into a hotbed of colour and life.

For 7 years, Pulsant has stood beside the organisers of the festival providing IT solutions and services to help meet the demands of an ever-evolving event, and the expectations of an ever-evolving public.

With so much to do and see, the thousands of buzzing festival-goers use the official website (www.eif.com) as their guide. The website supplies them with information during the festival on everything from the city itself, to performance schedules and details, to accommodation and transport links.

Perhaps the website’s most important function however, is as the gateway to the ticketing system. The ticket sales begin in March, seeing a massive surge in traffic with more and more sales taking place online. With this comes the need for, above all else, a system that is able to scale and meet demand without sacrificing stability and speed.

With the redesign and redevelopment of both the website and ticketing system in 2013, these systems were required to work together to meet new challenges thrown at them by the changing digital landscape. The growing demand on these new systems called on Pulsant to deliver cloud architecture that was faster and more reliable than ever.

The new system was moved onto Pulsant’s more complete, enterprise cloud solution. The enterprise cloud offers a more efficient and scalable service, able to quickly and efficiently react to increased demand at peak load times by making more efficient use of server hardware.

The website today provides a much more accessible experience for visitors, featuring a new media library showcasing content for both current and past events. As the festival grows and the demand on the system constantly changes and adapts, it’s vital to have a platform that can meet these new developments head-on. The team at Pulsant will continue to support the EIF, helping the organisation meet the changing needs of the festival with reliable, efficient and practical solutions.

Categories: Blog

2
April
2014

Next Generation Cloud Backup and Recovery

We understand how important your data – business critical and everyday – is to your organisation. This is why we have signed a partnership agreement with Asigra, a leading cloud, backup, recovery and restore software provider. We have added a range of complementary solutions to our portfolio – cloud to cloud, smart device to cloud, on-premise to cloud and third party cloud data protection solutions which are combined to provide a single management and recovery view of business critical data – to bring our customers added confidence and assurance that their data is safe, secure and recoverable.

Categories: Blog, Cloud

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